Sunflower Lanyard Program

The Greater Orlando Aviation Authority is excited to announce that we are starting a new program in the Orlando International Airport. The program is called the Hidden Disabilities Sunflower Lanyard Program. This program will help identify our guests who have hidden...

GOAA Blood Drive – October 14 & 15 2020

GOAA will be hosting a Blood Drive on: Wednesday, October 14, 2020 – 7:30 AM – 12:30 PM Thursday, October 15, 2020 – 11:00 AM – 4:00 PM The bus will be parked at the Terminal –Level 3, Side A – Departures West end, near JetBlue ticket...

Employee Parking Modification – November 9, 2020

As we continue to see parking numbers increase, and in anticipation of the Holidays, GOAA is making an adjustment to the temporary Employee parking accommodations. Effective November 9th, at 0001L (at 12:01 a.m.), all Employees with Employee Parking Lot hangtags will...

CARES Program Update for Orange County Individuals & Families

CARES Program Update for Orange County Individuals & Families Orange County Government has invested an additional $30 million into the Individual and Family Assistance Program, increasing the total investment to $60 million. The program provides a one-time payment...

Delivering Great Service with a Mask

Delivering great customer service may feel challenging while wearing a mask. Here are some tips to help you overcome that barrier. Click here for a Pdf of the poster.

National Customer Service Week 2020

October 5-9, 2020 is National Customer Service Week! A little history on the event… Established by the International Customer Service Association (now Professional Association for Customer Engagement), National Customer Service Week was proclaimed an official...