Employee Resources

Leader Guides

    Training Materials

        Commute Options

        There are many ways to get to MCO – Choose the right one for you! See below to learn more about our community partners who can help you get to work.

        Community Resources

        We’re proud to support several agencies across our community whose services our employees may benefit from. Check them out below and visit their website for more information.

        • United Way – Heart of Florida United Way fights for the education, health and financial stability of every person in Central Florida. Call 211 or go to their website and click the “Get Help” link for 24/7 confidential support.  www.hfuw.org

        FAQ

        How can I obtain blank recognition cards?

        Contact the GOAA Customer Service Department at (407) 825-3116 or use the Recognize an Employee form on this website.

        Where do I turn in completed recognition cards?
        There are black collection boxes at the East and West Information Booths, outside of Lost & Found, outside of Suntrust Bank on Level 3, in the reception area of the Annex.
        How can I get my lapel pin if I cannot attend the recognition brunch?

        Contact the GOAA Customer Service Department at (407) 825-3116.

        Where can I find the latest Quick Reference Guide?

        Each month the revised version of the Quick Reference Guide will be available on this website under Employee Resources.

        Where can I send content ideas for the MCO social media posts?
        Email us at socialmedia@goaa.org.
        Where can I make suggestions to improve the airport experience for employees or guests?
        See the I-Port section of this website for instructions on how to make suggestions for MCO.
        Where can I find information about opening up a business at the airport?

        Please visit the Airport Business portion of the airport’s website: https://www.orlandoairports.net/airport-business.

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        Templates
        [0] => themes/divi-child_old/recognitions-functions.php
        [1] => themes/divi-child_old/tcpdf/tcpdf.php
        [2] => themes/divi-child_old/tcpdf/tcpdf_autoconfig.php
        [3] => themes/divi-child_old/tcpdf/include/tcpdf_font_data.php
        [4] => themes/divi-child_old/tcpdf/include/tcpdf_fonts.php
        [5] => themes/divi-child_old/tcpdf/include/tcpdf_colors.php
        [6] => themes/divi-child_old/tcpdf/include/tcpdf_images.php
        [7] => themes/divi-child_old/tcpdf/include/tcpdf_static.php
        [8] => themes/divi-child_old/discount-functions.php
        [9] => themes/divi-child_old/user-management.php
        [10] => themes/Divi/et-pagebuilder/et-pagebuilder.php
        [11] => themes/Divi/core/init.php
        [12] => themes/Divi/core/components/Updates.php
        [13] => themes/Divi/core/components/init.php
        [14] => themes/Divi/core/wp_functions.php
        [15] => themes/Divi/core/_metadata.php
        [16] => themes/Divi/core/components/PageResource.php
        [17] => themes/Divi/core/components/Logger.php
        [18] => themes/Divi/core/components/data/Utils.php
        [19] => themes/Divi/core/components/data/init.php
        [20] => themes/Divi/epanel/custom_functions.php
        [21] => themes/Divi/includes/functions/choices.php
        [22] => themes/Divi/includes/functions/sanitization.php
        [23] => themes/Divi/includes/functions/sidebars.php
        [24] => themes/Divi/epanel/core_functions.php
        [25] => themes/Divi/post_thumbnails_divi.php
        [26] => themes/Divi/includes/widgets.php
        [27] => themes/Divi/includes/widgets/widget-about.php
        [28] => themes/Divi/includes/widgets/widget-adsense.php
        [29] => themes/Divi/includes/widgets/widget-ads.php
        [30] => themes/Divi/core/components/VersionRollback.php
        [31] => themes/Divi/includes/builder/framework.php
        [32] => themes/Divi/includes/builder/core.php
        [33] => themes/Divi/includes/builder/feature/Library.php
        [34] => themes/Divi/includes/builder/post/query/Layouts.php
        [35] => themes/Divi/core/components/post/Query.php
        [36] => themes/Divi/includes/builder/post/taxonomy/LayoutCategory.php
        [37] => themes/Divi/core/components/post/Taxonomy.php
        [38] => themes/Divi/core/components/post/Object.php
        [39] => themes/Divi/includes/builder/post/taxonomy/LayoutPack.php
        [40] => themes/Divi/includes/builder/post/taxonomy/LayoutScope.php
        [41] => themes/Divi/includes/builder/post/taxonomy/LayoutType.php
        [42] => themes/Divi/includes/builder/post/taxonomy/LayoutWidth.php
        [43] => themes/Divi/includes/builder/post/type/Layout.php
        [44] => themes/Divi/core/components/post/Type.php
        [45] => themes/Divi/includes/builder/frontend-builder/i18n/library.php
        [46] => themes/Divi/includes/builder/frontend-builder/i18n/library/categories.php
        [47] => themes/Divi/includes/builder/frontend-builder/i18n/library/layouts-long.php
        [48] => themes/Divi/includes/builder/frontend-builder/i18n/library/layouts-short.php
        [49] => themes/Divi/includes/builder/frontend-builder/i18n/library/packs.php
        [50] => themes/Divi/includes/builder/feature/post-content.php
        [51] => themes/Divi/includes/builder/feature/dynamic-content.php
        [52] => themes/Divi/includes/builder/api/DiviExtensions.php
        [53] => themes/Divi/includes/builder/api/DiviExtension.php
        [54] => themes/Divi/includes/builder/compat/woocommerce.php
        [55] => themes/Divi/includes/builder/class-et-global-settings.php
        [56] => themes/Divi/includes/builder/class-et-builder-value.php
        [57] => themes/Divi/includes/builder/class-et-builder-element.php
        [58] => themes/Divi/includes/builder/module/helpers/HoverOptions.php
        [59] => themes/Divi/includes/builder/module/helpers/TransitionOptions.php
        [60] => themes/Divi/includes/builder/module/field/Factory.php
        [61] => themes/Divi/includes/builder/module/field/Base.php
        [62] => themes/Divi/includes/builder/class-et-builder-plugin-compat-base.php
        [63] => themes/Divi/includes/builder/class-et-builder-plugin-compat-loader.php
        [64] => themes/Divi/includes/builder/ab-testing.php
        [65] => themes/Divi/includes/builder/class-et-builder-settings.php
        [66] => themes/Divi/epanel/shortcodes/shortcodes.php
        [67] => themes/Divi/includes/builder/main-structure-elements.php
        [68] => themes/Divi/includes/builder/deprecations.php
        [69] => themes/Divi/includes/builder/module/settings/Migration.php
        [70] => themes/Divi/includes/builder/module/field/TextShadow.php
        [71] => themes/Divi/includes/builder/module/field/Border.php
        [72] => themes/Divi/includes/builder/module/field/BoxShadow.php
        [73] => themes/Divi/includes/builder/module/field/Divider.php
        [74] => themes/Divi/includes/builder/main-modules.php
        [75] => themes/Divi/includes/builder/module/type/PostBased.php
        [76] => themes/Divi/includes/builder/module/Accordion.php
        [77] => themes/Divi/includes/builder/module/AccordionItem.php
        [78] => themes/Divi/includes/builder/module/Audio.php
        [79] => themes/Divi/includes/builder/module/BarCounters.php
        [80] => themes/Divi/includes/builder/module/BarCountersItem.php
        [81] => themes/Divi/includes/builder/module/Blog.php
        [82] => themes/Divi/includes/builder/module/Blurb.php
        [83] => themes/Divi/includes/builder/module/Button.php
        [84] => themes/Divi/includes/builder/module/CircleCounter.php
        [85] => themes/Divi/includes/builder/module/Code.php
        [86] => themes/Divi/includes/builder/module/Comments.php
        [87] => themes/Divi/includes/builder/module/ContactForm.php
        [88] => themes/Divi/includes/builder/module/ContactFormItem.php
        [89] => themes/Divi/includes/builder/module/CountdownTimer.php
        [90] => themes/Divi/includes/builder/module/Cta.php
        [91] => themes/Divi/includes/builder/module/Divider.php
        [92] => themes/Divi/includes/builder/module/FilterablePortfolio.php
        [93] => themes/Divi/includes/builder/module/FullwidthCode.php
        [94] => themes/Divi/includes/builder/module/FullwidthHeader.php
        [95] => themes/Divi/includes/builder/module/FullwidthImage.php
        [96] => themes/Divi/includes/builder/module/FullwidthMap.php
        [97] => themes/Divi/includes/builder/module/FullwidthMenu.php
        [98] => themes/Divi/includes/builder/module/FullwidthPortfolio.php
        [99] => themes/Divi/includes/builder/module/FullwidthPostSlider.php
        [100] => themes/Divi/includes/builder/module/FullwidthPostTitle.php
        [101] => themes/Divi/includes/builder/module/FullwidthSlider.php
        [102] => themes/Divi/includes/builder/module/Gallery.php
        [103] => themes/Divi/includes/builder/module/Image.php
        [104] => themes/Divi/includes/builder/module/Login.php
        [105] => themes/Divi/includes/builder/module/Map.php
        [106] => themes/Divi/includes/builder/module/MapItem.php
        [107] => themes/Divi/includes/builder/module/NumberCounter.php
        [108] => themes/Divi/includes/builder/module/Portfolio.php
        [109] => themes/Divi/includes/builder/module/PostSlider.php
        [110] => themes/Divi/includes/builder/module/PostTitle.php
        [111] => themes/Divi/includes/builder/module/PostsNavigation.php
        [112] => themes/Divi/includes/builder/module/PricingTables.php
        [113] => themes/Divi/includes/builder/module/PricingTablesItem.php
        [114] => themes/Divi/includes/builder/module/Search.php
        [115] => themes/Divi/includes/builder/module/Shop.php
        [116] => themes/Divi/includes/builder/module/Sidebar.php
        [117] => themes/Divi/includes/builder/module/Signup.php
        [118] => themes/Divi/core/components/api/email/Providers.php
        [119] => themes/Divi/core/components/api/init.php
        [120] => themes/Divi/core/components/api/email/init.php
        [121] => themes/Divi/core/components/api/email/Provider.php
        [122] => themes/Divi/core/components/api/Service.php
        [123] => themes/Divi/includes/builder/module/SignupItem.php
        [124] => themes/Divi/core/components/api/email/Fields.php
        [125] => themes/Divi/includes/builder/module/Slider.php
        [126] => themes/Divi/includes/builder/module/SliderItem.php
        [127] => themes/Divi/includes/builder/module/SocialMediaFollow.php
        [128] => themes/Divi/includes/builder/module/SocialMediaFollowItem.php
        [129] => themes/Divi/includes/builder/module/Tabs.php
        [130] => themes/Divi/includes/builder/module/TabsItem.php
        [131] => themes/Divi/includes/builder/module/TeamMember.php
        [132] => themes/Divi/includes/builder/module/Testimonial.php
        [133] => themes/Divi/includes/builder/module/Text.php
        [134] => themes/Divi/includes/builder/module/Toggle.php
        [135] => themes/Divi/includes/builder/module/Video.php
        [136] => themes/Divi/includes/builder/module/VideoSlider.php
        [137] => themes/Divi/includes/builder/module/VideoSliderItem.php
        [138] => themes/Divi/includes/builder/frontend-builder/init.php
        [139] => themes/Divi/page.php
        [140] => themes/divi-child_old/header.php
        [141] => themes/Divi/includes/builder/google-fonts-data.php
        [142] => themes/divi-child_old/includes/social_icons.php
        [143] => themes/Divi/includes/builder/module/settings/migration/BackgroundUI.php
        [144] => themes/Divi/includes/builder/module/settings/migration/Animation.php
        [145] => themes/Divi/includes/builder/module/settings/migration/OptionsHarmony.php
        [146] => themes/Divi/includes/builder/module/settings/migration/FullwidthHeader.php
        [147] => themes/Divi/includes/builder/module/settings/migration/BorderOptions.php
        [148] => themes/Divi/includes/builder/module/settings/migration/FilterOptions.php
        [149] => themes/Divi/includes/builder/module/settings/migration/ShopModuleSlugs.php
        [150] => themes/Divi/includes/builder/module/settings/migration/DropShadowToBoxShadow.php
        [151] => themes/Divi/includes/builder/module/settings/migration/InnerShadowToBoxShadow.php
        [152] => themes/Divi/includes/builder/module/settings/migration/FullwidthHeader2.php
        [153] => themes/Divi/includes/builder/module/settings/migration/UIImprovements.php
        [154] => themes/Divi/includes/builder/module/settings/migration/EmailOptinContent.php
        [155] => themes/Divi/includes/builder/module/settings/migration/ContactFormItemOptionsSerialization.php
        [156] => themes/Divi/includes/builder/module/settings/migration/TeamMemberIconHover.php
        [157] => themes/Divi/includes/builder/module/settings/migration/HoverOptions.php
        [158] => themes/Divi/includes/builder/module/field/attribute/composite/Parser.php
        [159] => themes/Divi/includes/builder/module/field/attribute/composite/type/Tabbed.php
        [160] => themes/Divi/footer.php
        [161] => themes/Divi/sidebar-footer.php
        Globals
        $_GET = array (
          'q' => '/employee-resources/',
          'orderby' => 'publish_date',
          'order' => 'desc',
        );

        $_POST = array (
        );

        $_COOKIE = array (
          'PHPSESSID' => 'gu0ip1a0pe26pmctd135cq8ins',
          'wpjb_transient_id' => '1603181957-7359',
        );

        $_SESSION = array (
        );

        $_SERVER = array (
          'SERVER_SOFTWARE' => 'nginx/1.16.1',
          'REQUEST_URI' => '/employee-resources/?orderby=publish_date&order=desc',
          'USER' => 'php-fpm',
          'HOME' => '/',
          'HTTP_X_FORWARDED_FOR' => '35.190.182.251',
          'HTTP_COOKIE' => 'PHPSESSID=gu0ip1a0pe26pmctd135cq8ins; wpjb_transient_id=1603181957-7359',
          'HTTP_HOST' => 'www.mcocares.com',
          'HTTP_USER_AGENT' => 'ZoominfoBot (zoominfobot at zoominfo dot com)',
          'HTTP_ACCEPT_ENCODING' => 'x-gzip, gzip, deflate',
          'HTTP_ACCEPT' => 'text/html,application/xml;q=0.9,application/xhtml+xml,text/xml;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5',
          'HTTP_ACCEPT_CHARSET' => 'utf-8,ISO-8859-1;q=0.7,*;q=0.7',
          'HTTP_ACCEPT_LANGUAGE' => 'en-us,en-gb,en;q=0.7,*;q=0.3',
          'SCRIPT_FILENAME' => '/var/www/html/mcocares/index.php',
          'REDIRECT_STATUS' => '200',
          'SERVER_NAME' => 'mcocares.com',
          'SERVER_PORT' => '80',
          'SERVER_ADDR' => '10.5.163.27',
          'REMOTE_PORT' => '52465',
          'REMOTE_ADDR' => '199.250.30.42',
          'GATEWAY_INTERFACE' => 'CGI/1.1',
          'REQUEST_SCHEME' => 'http',
          'SERVER_PROTOCOL' => 'HTTP/1.0',
          'DOCUMENT_ROOT' => '/var/www/html/mcocares/',
          'DOCUMENT_URI' => '/index.php',
          'SCRIPT_NAME' => '/index.php',
          'CONTENT_LENGTH' => '',
          'CONTENT_TYPE' => '',
          'REQUEST_METHOD' => 'GET',
          'QUERY_STRING' => 'q=/employee-resources/&orderby=publish_date&order=desc',
          'FCGI_ROLE' => 'RESPONDER',
          'PHP_SELF' => '/index.php',
          'REQUEST_TIME_FLOAT' => '1603181987.6877',
          'REQUEST_TIME' => '1603181987',
        );

        Close