Employee Recognition Program

Help celebrate the great work done at MCO!

Get Involved!

Participate in focus teams working to improve MCO

MCO Cares

Helping MCO Employees to Deliver Exceptional Customer Service

The Customer Service Program

Our purpose is to delight and value each guest with the finest airport experience in the world.

 Safety:

Remain mindful of surroundings and stop unsafe behaviors.

 Comfort:

Pick up trash or report an area in need of attention.
Display appropriate body language and use a calm tone of voice.

 Ease:

Make eye contact and smile.

 Speed:

Proactively offer assistance to next stop in journey.

Get Involved

MCO offers multiple teams for employees to join. Joining these teams allows MCO employees the opportunity to get more involved in airport processes and development including customer care, environmental awareness and more!

Resources

Recognition Program

The Employee Recognition Program at MCO allows employees of MCO to recognize the exceptional work of other employees.

Social Media #MCOcares

Thursday, May 19th, 2022 at 11:11am
Intercity passenger rail is one step closer to becoming a reality in Central Florida. 🚆 @GoBrightline brought its very first train, Bright Blue 2, into our airport's station this week, for a test run. Brightline will begin passenger service from Orlando to Miami in 2023. https://t.co/5C2Y7bFGXL
Thursday, May 19th, 2022 at 10:26am
Parking Update 🚗

Terminal Top ❌
A/B Garage ❌
Garage C ✅
North Park Place Economy Lot ✅
South Park Place Economy Lot ✅

For parking updates, please pay attention to dynamic roadway signs upon airport approach or visit: https://t.co/GaNJszYL8G https://t.co/ocxBByIA39
MCO photo
Thursday, May 19th, 2022 at 9:28am
Floridians on today's high temps: "You think the sun is your ally? You merely adopted the humidity. I was born in it, molded by it." https://t.co/pN9gfQJ0MR MCO photo
Wednesday, May 18th, 2022 at 3:22pm
One of North America's largest comics, sci-fi, horror, anime & gaming events starts tomorrow! Imagine a showdown between WWE stars and Hobbits to determine the true Lord of the Ring 🤼 (woooooo that would be epic for shire). Meet them all @MegaConOrlando: https://t.co/1mTwbuAWuG https://t.co/diMwkwui4z MCO photo

Gallery

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