MCO Cares
Helping MCO Employees to Deliver Exceptional Customer Service
The Customer Service Program
Our purpose is to delight and value each guest with the finest airport experience in the world.Safety:
Remain mindful of surroundings and stop unsafe behaviors.Comfort:
Pick up trash or report an area in need of attention. Display appropriate body language and use a calm tone of voice.Ease:
Make eye contact and smile.Speed:
Proactively offer assistance to next step in journey.
Get Involved
MCO offers multiple teams for employees to join. Joining these teams allows MCO employees the opportunity to get more involved in airport processes and development including customer care, environmental awareness and more!Resources
Recognition Program
The Employee Recognition Program at MCO allows employees of MCO to recognize the exceptional work of other employees.Social Media #MCOcares
Monday, June 30th, 2025 at 5:40pm
This past weekend, we were proud to host our annual Liberty Weekend patriotic concert. Travelers, partners, employees, and guests were treated to incredible performances by @OrlandoPhilOrch and @CFCArts. ✨ https://t.co/n0oltQNpgi
This past weekend, we were proud to host our annual Liberty Weekend patriotic concert. Travelers, partners, employees, and guests were treated to incredible performances by @OrlandoPhilOrch and @CFCArts. ✨ https://t.co/n0oltQNpgi
Monday, June 30th, 2025 at 1:12pm
We’re happy to celebrate three years of @BreezeAirways at MCO this month! 💙Since 2022, Breeze has connected travelers from across the country to our City Beautiful, and we couldn’t be more thankful for this Seriously Nice partnership. Here’s to many more adventures ahead! 🥂🥳 https://t.co/MweimTU5wb
We’re happy to celebrate three years of @BreezeAirways at MCO this month! 💙Since 2022, Breeze has connected travelers from across the country to our City Beautiful, and we couldn’t be more thankful for this Seriously Nice partnership. Here’s to many more adventures ahead! 🥂🥳 https://t.co/MweimTU5wb
Monday, June 30th, 2025 at 9:29am
Our social media team has the day off for #NationalSocialMediaDay, so here's this picture of the carpet in Microsoft Paint.
-Xo, MGMT https://t.co/tt6SnbCOQo
Our social media team has the day off for #NationalSocialMediaDay, so here's this picture of the carpet in Microsoft Paint.
-Xo, MGMT https://t.co/tt6SnbCOQo
Sunday, June 29th, 2025 at 4:49pm
Weather Alert ⛈️ Due to weather conditions, airline operations may be affected - flight/baggage delivery delays may occur. Please check with your airline directly for any updates regarding their operations. For airport status, visit: https://t.co/vm0yMYHkcv. Thank you. https://t.co/TvC1gPRZkO
Weather Alert ⛈️ Due to weather conditions, airline operations may be affected - flight/baggage delivery delays may occur. Please check with your airline directly for any updates regarding their operations. For airport status, visit: https://t.co/vm0yMYHkcv. Thank you. https://t.co/TvC1gPRZkO
NWS Melbourne
@NWSMelbourne
A special weather statement has been issued for Orlando FL, Pine Hills FL and Kissimmee FL until 4:15 PM EDT https://t.co/PtyHEIL68f
A special weather statement has been issued for Orlando FL, Pine Hills FL and Kissimmee FL until 4:15 PM EDT https://t.co/PtyHEIL68f
Saturday, June 28th, 2025 at 7:07pm
Live from MCO - Liberty Weekend patriotic event with the Orlando Philarmonic Orchestra. 🇺🇲
6:30pm: Central Florida Community Arts Choir
6:45pm: Award presentation
7pm: Concert
https://t.co/DjepzcD9PB
Live from MCO - Liberty Weekend patriotic event with the Orlando Philarmonic Orchestra. 🇺🇲
6:30pm: Central Florida Community Arts Choir
6:45pm: Award presentation
7pm: Concert
https://t.co/DjepzcD9PB
Friday, June 27th, 2025 at 3:29pm
The #4thofJuly travel period is here, and we're BUSY! Top 5 busiest days:
1⃣ Sunday, July 6 - 175,559 (arrivals & departures)
2⃣ Sunday, June 29 - 174,053
3⃣ Monday, July 7 - 167,536
4⃣ Monday, June 30 - 166,746
5⃣ Saturday, July 5 - 166,508
Details: https://t.co/Rj0S9WBg7t
The #4thofJuly travel period is here, and we're BUSY! Top 5 busiest days:
1⃣ Sunday, July 6 - 175,559 (arrivals & departures)
2⃣ Sunday, June 29 - 174,053
3⃣ Monday, July 7 - 167,536
4⃣ Monday, June 30 - 166,746
5⃣ Saturday, July 5 - 166,508
Details: https://t.co/Rj0S9WBg7t
Gallery
