MCO Connections
Welcome to MCOcares.com, brought to you by the Greater Orlando Aviation Authority’s Customer Experience Department. We hope that this will be your one stop shop for everything an airport employee may need. In addition to employee resources, employment opportunities and employee discounts, you will also find the latest happenings in our community here on our MCO Connections page. Things are always changing, so check back often!
National Customer Service Week 2020
October 5-9, 2020 is National Customer Service Week! A little history on the event... Established by the International Customer Service Association (now Professional Association for Customer Engagement), National Customer Service Week was proclaimed an official event...
Updated Amenities at MCO
As air travel buoys back with approximately 20,000 departing passengers a day at Orlando International Airport (MCO), a number of amenities have been added, including a selection of new vending machines to increase passenger retail shopping options and enhanced,...
Sheltair Virtual Run 2020
Join Sheltair for their first annual Virtual 5K Run! Sheltair is passionate about supporting and giving back to the communities which they operate in. Food banks all over have seen a surge in demand recently.The proceeds from this run will be donated to local food...
Congratulations to Mr. Callum!
Greater Orlando Aviation Authority Director of General Aviation, Cyrus Callum, has been recognized by the Federal Aviation Administration (FAA) as the 2019 General Aviation Manager of the Year for the Southern Region. The annual Airport Safety Award winners were...
URW’s SHOPMCO Scoop – August 2020
To view as a pdf, please click here.. SHOPMCO Scoop! NOW OPEN * TERMINAL A Dunkin Donuts & Baskin Robbins LIDS Natalie’s Candy Naturally Inspired Orlando Market Starbucks Universal Studio Orlando TERMINAL B Cariloha Hudson News Johnston & Murphy Ron Jon Surf...
A Note to our Cleaning Professionals…
Flagship and their subcontractors have been working tirelessly keeping our airport clean. All we can say is WOW! To the employees of Flagship, FCS Facility Services, Sterling Building Services and Southeast Airport Services, thank you for keeping our buildings clean,...
Congratulations to Judith-Ann Jarrette, A.A.E.!
It is our pleasure to announce the most recent Accredited Airport Executive designee awarded by the American Association of Airport Executives(AAAE). Judith-Ann Jarrette, A.A.E., Assistant Director of Airfield Operations at Orlando International Airport, was awarded...
Shout Out to ABM Employees Lee & Erving!
Shout out to Lee and Erving with ABM! Lee is celebrating his one year anniversary and Erving is celebrating five years! Both are Operations Managers in the ABM JetBlue Catering Facility at MCO. Congrats Gentlemen!
WORDS IN FLIGHT, A Celebration of Orlando Area Poets
Continuing its commitment of support for the arts and culture of the region, Orlando International Airport (MCO) on July 1 opened its first-ever exhibition featuring poetry by 13 local writers including Billy Collins, the former two-term Poet Laureate of the United...
MCO Recognition Program Update
The MCO Recognition Program is intended to encourage employees of the airport community to recognize other airport employees of any organization for performance that demonstrates the Common Purpose and/or Behaviors of our service framework. When you see great...