Employee Recognition Program

Help celebrate the great work done at MCO!

Get Involved!

Participate in focus teams working to improve MCO

MCO Cares

Helping MCO Employees to Deliver Exceptional Customer Service

The Customer Service Program

Our purpose is to delight and value each guest with the finest airport experience in the world.

 Safety:

Remain mindful of surroundings and stop unsafe behaviors.

 Comfort:

Pick up trash or report an area in need of attention.
Display appropriate body language and use a calm tone of voice.

 Ease:

Make eye contact and smile.

 Speed:

Proactively offer assistance to next stop in journey.

Get Involved

MCO offers multiple teams for employees to join. Joining these teams allows MCO employees the opportunity to get more involved in airport processes and development including customer care, environmental awareness and more!

Resources

Recognition Program

The Employee Recognition Program at MCO allows employees of MCO to recognize the exceptional work of other employees.

Social Media #MCOcares

Thursday, March 4th, 2021 at 11:51am
It’s #NationalSnackDay! Tell us: what is the snack you take home to your friends after visiting Florida and why it’s the Coconut Patties? 😋 https://t.co/uwgZBVS1Ai MCO photo
Wednesday, March 3rd, 2021 at 1:22pm
Celebrating the 176th anniversary of Florida’s founding with a little stroll from one of our favorite airplanes – Southwest’s Florida One. Happy Birthday, Sunshine State! ☀️ #FloridaStatehoodDay https://t.co/q8lo9qUsoU
Tuesday, March 2nd, 2021 at 1:06pm
Spring break is just around the corner! 🌼 If you're planning a getaway, check out some awesome airfare deals, available on our website, from our airport to your next adventure. ➡️ https://t.co/kbjpCUgi78 #TravelTuesday 🛫 https://t.co/fL64nJyRbI

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