Helping MCO Employees to Deliver Exceptional Customer Service
The Customer Service Program
Our purpose is to delight and value each guest with the finest airport experience in the world.
Remain mindful of surroundings and stop unsafe behaviors.
Pick up trash or report an area in need of attention.
Display appropriate body language and use a calm tone of voice.
Make eye contact and smile.
Proactively offer assistance to next stop in journey.
MCO offers multiple teams for employees to join. Joining these teams allows MCO employees the opportunity to get more involved in airport processes and development including customer care, environmental awareness and more!
The Employee Recognition Program at MCO allows employees of MCO to recognize the exceptional work of other employees.
Social Media #MCOcares
Get quick COVID-19 test results @AdventHealthCFL site at our airport, now open daily:
🗓️ Monday - Friday: 7:30am - 5pm
Sat/Sun: 7:30am - 7pm
🧪 Rapid-result antigen test & RT-PCR testing
📍 Across from security checkpoint for Gates 1-59
➡️ https://t.co/Bx8VtDFVvY https://t.co/0Hg1b3p5d4
Even #MoreGo with @SpiritAirlines! 🎉 Today, the airline announced nonstop, daily service to/from @flymanchester, beginning October 7 at MCO.
Book at: https://t.co/gNxhl1ea63
Details: https://t.co/dqq7vguJLR https://t.co/q3JVLkOSwY
612 AM | Higher coverage of showers and lightning storms for one more day across east central Florida, another early initiation across the I-4 corridor and potential multiple rounds as well as localized flooding. Some storms strong to severe late, especially south of Melbourne. https://t.co/P14c9ZJBz0