Employee Recognition Program

Help celebrate the great work done at MCO!

Get Involved!

Participate in focus teams working to improve MCO

MCO Cares

Helping MCO Employees to Deliver Exceptional Customer Service

The Customer Service Program

Our purpose is to delight and value each guest with the finest airport experience in the world.

 Safety:

Remain mindful of surroundings and stop unsafe behaviors.

 Comfort:

Pick up trash or report an area in need of attention.
Display appropriate body language and use a calm tone of voice.

 Ease:

Make eye contact and smile.

 Speed:

Proactively offer assistance to next stop in journey.

Get Involved

MCO offers multiple teams for employees to join. Joining these teams allows MCO employees the opportunity to get more involved in airport processes and development including customer care, environmental awareness and more!

Resources

Recognition Program

The Employee Recognition Program at MCO allows employees of MCO to recognize the exceptional work of other employees.

Social Media #MCOcares

Wednesday, July 17th, 2019 at 4:21am
What if we got married at the top of the escalator leading to the MCO Chili's? Haha jk
...unless?? https://t.co/RrpXEJ7H7A
MCO photo

Orlando International Airport (MCO)

Disclaimer Under Florida law, the Greater Orlando Aviation Authority (GOAA) Facebook page was established for the public purposes of communicating airport business, apprising airport users of upcoming events, and other similar public purposes. Therefore, all content on the GOAA Facebook page is subject to the public records law, Chapter 119, Florida Statutes. By becoming a friend/fan or “liking” the GOAA and/or posting on the GOAA’s wall, your information will be a matter of public record. The GOAA is required to retain this information in accordance with the State of Florida retention schedule. This may include information on your own Facebook page. The GOAA reserves the right to delete any posting which it considers to be inappropriate, obscene or vulgar, off topic, which appears to be spam, any comments which appear to be slander or libel and those which contain advertising or a commercial solicitation of any kind. The GOAA’s Facebook pages are informational only.
Orlando International Airport (MCO)
Orlando International Airport (MCO)Wednesday, July 17th, 2019 at 2:20am
This candid moment was caught at MCO as the family of a service member was welcomed home by his family with the sign: Here to pick up my hero. Best day ever.
Orlando International Airport (MCO)
Orlando International Airport (MCO)
Orlando International Airport (MCO)Tuesday, July 16th, 2019 at 5:16am
50 years ago today, our neighbors over on the east coast started a new era of space exploration as Apollo 11 launched from NASA's Kennedy Space Center to the moon, and then into history - marking a giant milestone in Central Florida's rich space history.
Orlando International Airport (MCO)
Orlando International Airport (MCO)Monday, July 15th, 2019 at 9:34am
Us getting ready for new service once Area 51 opens up.
Orlando International Airport (MCO)
Orlando International Airport (MCO)Monday, July 15th, 2019 at 5:46am
Congrats to our very own Phil Brown, Greater Orlando Aviation Authority CEO, on being named to Orlando magazine's "50 Most Powerful" - the publication’s annual list of the city’s influential individuals. He was recognized for his continued leadership of the nation's 10th busiest airport.
Orlando International Airport (MCO)
Orlando International Airport (MCO)Friday, July 12th, 2019 at 10:03am
It's all about the angles. 🤳
Orlando International Airport (MCO)
Orlando International Airport (MCO)Thursday, July 11th, 2019 at 9:35am
Feliz aniversario, Aeromexico! The airline has reached a service milestone, serving MCO for 25 years. Did you know? Since 2012, the crew has sent off every flight from Orlando in a uniquely local way, a traditon done for nearly 4,800 flights to date. 👋
Orlando International Airport (MCO)

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