Employee Recognition Program

Help celebrate the great work done at MCO!

Get Involved!

Participate in focus teams working to improve MCO

MCO Cares

Helping MCO Employees to Deliver Exceptional Customer Service

The Customer Service Program

Our purpose is to delight and value each guest with the finest airport experience in the world.

 Safety:

Remain mindful of surroundings and stop unsafe behaviors.

 Comfort:

Pick up trash or report an area in need of attention.
Display appropriate body language and use a calm tone of voice.

 Ease:

Make eye contact and smile.

 Speed:

Proactively offer assistance to next stop in journey.

Get Involved

MCO offers multiple teams for employees to join. Joining these teams allows MCO employees the opportunity to get more involved in airport processes and development including customer care, environmental awareness and more!

Resources

Recognition Program

The Employee Recognition Program at MCO allows employees of MCO to recognize the exceptional work of other employees.

Social Media #MCOcares

Monday, October 14th, 2019 at 10:53pm
Just trying to take a picture of the sunrise and this plane Bruined it. https://t.co/GFheEAQrvY MCO photo
Monday, October 14th, 2019 at 3:05am
It's clear to C something special is taking shape! Here are the newest aerial photos shows construction of our upcoming South Terminal. With a gate wing extending out and the structure becoming more defined, the excitement is building! The 19-gate Phase 1 arrives in 2021. 🏗️ https://t.co/o64FZxjvuD MCO photo
Sunday, October 13th, 2019 at 11:22pm
Dear Orlando,

Here's your weekly reminder that we love you.

Sincerely,
Your Airport ❤️ https://t.co/SrchtZUH4b
MCO photo
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